Frequently Asked Questions
Everything you need to know about bringing Tumble into your home.
What makes Tumble rugs different from traditional area rugs?
Tumble rugs are designed for modern living. They feature a unique spill-proof coating and a modular two-piece system—a machine-washable rug cover and a cushioned non-slip rug pad—making them incredibly easy to clean and maintain.
How do I wash my Tumble rug?
Simply peel the rug cover away from the pad and toss it into your standard household washing machine. Use cold water and a mild detergent, then tumble dry on low heat or hang to air dry.
Are Tumble products safe for kids and pets?
Absolutely. All our rugs are OEKO-TEX certified and crafted with non-toxic materials. The spill-proof technology ensures that accidents can be wiped away quickly, while the hypoallergenic fibers prevent dust buildup.
What is your shipping policy?
We offer free standard shipping on all orders within the contiguous United States. Most orders are processed within 1-2 business days and typically arrive at your doorstep within 5-7 business days.
What if the rug doesn't fit my space? Can I return it?
We want you to love your home. If you aren't completely satisfied, you can return or exchange your rug within 30 days of delivery. Items must be in their original condition and packaging to qualify for a full refund.
Do you offer different sizes and styles?
Yes, we offer a wide variety of sizes ranging from runners to large 9x12 area rugs. Our collection features multiple styles including Persian-inspired, Bohemian, Modern, and Minimalist designs to suit any interior.