Returns & Exchanges
At Tumble, we want you to love your home. If you are not completely satisfied with your purchase, we offer a 30-day trial period for all rugs and home accessories to ensure the perfect fit for your space.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Download and print the pre-paid shipping label provided through the portal and secure it to the original packaging.
Drop Off Package
Take your package to any authorized carrier location; we recommend obtaining a receipt for your records to track the shipment.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing